Returns & Exchanges
At emmzonn, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log into your emmzonn account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the products back into their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing